Meet The Resilient Health Team

Karen Ptacek, RN, B.S.N.

Resilient Health Nurse

Karen, our beloved nurse, received her Bachelor of Science in Nursing from Wichita State University. Upon graduation she and her family moved to Round Rock, Texas. She and Dr. Hausman-Cohen have been working together since 1998 after first meeting at the Austin Diagnostic Clinic when they both still had babies. Patients love Karen for her calm, informed demeanor and wise counsel. In turn, she cherishes the rapport she has developed with all of our patients over the last 20 years. With her wonderfully warm personality and her tremendous base of knowledge in medicine, she is an extraordinary asset to our patients and staff at Resilient Health.

Connie Trotter

Office Manager

Every business needs "the secret sauce" who keeps operations running smoothly. Connie Trotter is that person for Resilient Health. She has deep health care management experience, having led successful operations for Austin Heart and various Austin dialysis clinics. She is a true southern gem with a no nonsense approach to business paired with a wicked sense of humor.

Cheyenne Neese

Clinical Coordinator & Medical Assistant

A native of San Antonio, Cheyenne came to Austin to get her undergraduate degree in nutrition and public health from the University of Texas at Austin. She is currently working towards her Master’s in Public Health through the UT Health Science Center. Cheyenne has a wealth of knowledge and is a wonderful addition to the office. When she is not at work she enjoys swimming, biking and enjoys trying out new recipes with her husband.

Andrea Sanchez

Clinical Coordinator and Medical Assistant

Originally from Brownsville, TX, Andrea moved to Austin for her undergraduate studies. She earned her Bachelor of Science in Nutrition from the University of Texas at Austin and plans to attend PA school one day. Andrea is wonderfully talented in a multitude of areas and we are happy to have her as part of our team. She has previous clinical experience working as a medical scribe for internal medicine clinics and as a nutrition educator for both adults and children but is talented in a variety of areas here is Resilient Health. Outside of work, Andrea enjoys photography, the Austin live music scene, traveling to new places, and reading lots of books.

Ling Wu

Clinical Coordinator & Medical Assistant

Ling Wu is our clinical coordinator and medical assistant. She graduated from the University of Texas with a Bachelor of Science. She has worked as a pharmacy technician and can often help with medication questions. She is a true multi-tasker and does everything including refilling prescriptions, answering your questions, keeping our lab running smoothly, tracking all our specialized tests and supplements, and helps with anything else medical or even computer related. You will benefit from her amazing organizational skills as well as her ability to negotiate on your behalf great pricing on supplements.

Grant Williams

Clinical Coordinator & Medical Assistant

Our slow-talkin' Texan, Grant Williams is a steady, assured presence on the Resilient Health team. Originally on a path to medical school, he realized, while at the University of Texas, that he is most interested in genetic research and its impact on health. In his role at Resilient Health, he enjoys interacting with patients, and has particular expertise in helping patients heal through low light laser therapy. Outside of work, you may find Grant shooting hoops or enjoying the outdoors around Austin.

Tamara Morris

Reception and Scheduling

Tamara is an Austin Native! She has a Bachelor of Arts from Stephen F. Austin State University. She has 13+ years of experience in administrative office work and managing.

Challenges are her game. Don’t hesitate to ask her questions - if she doesn’t know the answer, she will find someone who does. May her smiling face brighten your day.

The ultimate self care is better health care.

Whether you want to take a pro-active and preventive approach to your health, or you need more dedicated care for your ongoing or chronic issues, a Resilient Health Membership can provide you with the individualized and integrative care you need.