Christina Krueger
Practice Manager
Christina, our practice manager, brings a wealth of experience and expertise to our team, with 24 years of dedicated service within the healthcare industry and a BS in Business Administration.
Her professional journey has taken her through various healthcare settings, from family practices to community health care centers, and even to the realm of concierge and aesthetic medicine. With each role, Christina has honed her skills in operations management, ensuring the smooth functioning of medical facilities and the delivery of high-quality patient care. What truly sets Christina apart is her hands-on experience in patient care. As a Registered Medical Assistant, EMT, and Licensed Esthetician, she has a deep understanding of the clinical aspect of healthcare.
Brittny Feaster
Patient Services Manager
Brittny relocated to the Austin area in 2024 from Durango, Colorado, alongside her husband and their two dogs. She holds a Bachelor’s degree in Business Management and brings over a decade of experience in the healthcare industry. Her career is driven by a strong commitment to supporting others and improving patient experiences. Outside of her professional work, Brittny enjoys spending time outdoors—hiking, paddleboarding, and making memories with her family.
Carly Johnson
Billing Manager
Carly has been working with Dr. Hausman-Cohen since 2003 – they first met while she was babysitting her kids! She has a BA in Music from UT and became officially certified in medical coding through AAPC in 2017. Carly strives to help our patients understand their account balances and is a good resource and puzzle-solver if you ever receive a mystery lab bill. In her spare time, she enjoys volunteering with community theater and hanging out with her husband and 2 kids.
Karen Ptacek, RN, B.S.N.
Resilient Health Nurse
Karen, our beloved nurse, received her Bachelor of Science in Nursing from Wichita State University. Upon graduation she and her family moved to Round Rock, Texas. She and Dr. Hausman-Cohen have been working together since 1998 after first meeting at the Austin Diagnostic Clinic when they both still had babies. Patients love Karen for her calm, informed demeanor and wise counsel. In turn, she cherishes the rapport she has developed with all of our patients over the last 20 years. With her wonderfully warm personality and her tremendous base of knowledge in medicine, she is an extraordinary asset to our patients and staff at Resilient Health.
Athena Ellefson, RN
Resilient Health Nurse
My name is Athena-yes like the Greek goddess! I was born and raised in Scottsdale, AZ where I graduated from Arizona State University in 2021 and started my nursing career at Vanderbilt University Medical Center in Nashville, TN. I am also a certified yoga teacher, cat mom, athlete, foodie, and music lover! As a huge advocate for a holistic approach to medicine, I’m excited to join a functional medicine team at Resilient Health.
Mackenzie Thomas, MA
Medical Assistant
I graduated from Texas State University with a Bachelor’s degree in Biology and a double minor in Chemistry and Physician Assistant Studies. Born and raised in Southern California, I’m passionate about healthcare and aspire to attend PA school as part of my long-term career goals. Outside of work, I enjoy traveling, hiking, spending time with friends and family, and being a dog mom!
Helen Sanchez, MA
Medical Assistant
Describing oneself can be a bit challenging, but here’s a bit about me. Originally from Santa Fe, NM, I’ve called Austin home for the past 17 years. With over 25 years in the medical field, I hold certifications as a CCMA and phlebotomist. Beyond my professional life, I take pride in being a mother and grandmother. Spending quality time with loved ones, whether it’s with friends or family, brings me immense joy. Regards, Helen CCMA
Angela Triola, MA
Medical Assistant
I have lived in Austin since 1984. I have been a medical assistant for 24 years and have worked with pulmonary and primary care patients. I have been a certified medical assistant for over 8 years. I love spending time with my family and being able to see my 95 year old grandfather every Saturday. I sing in the choir and with a women’s group in my church.
Breonna Benford
Front Office Coordinator
Breonna is a proud U.S. Navy Veteran and a graduate of Everest College, with a strong foundation in healthcare built since 2008. Over the years, she has worked across a wide range of medical environments — from nursing care facilities and hospitals to clinics and home health — always committed to providing compassionate, skilled care.
Outside of work, she is a mother of two and someone who thrives on creativity and adventure. She loves gardening, traveling, and being near water — whether it’s the ocean, a lake, or a quiet river. She also plays volleyball and guitar, and is always up for building something with her own hands.