Meet The Resilient Health Team

Kelly Finkel

Membership Coordinator

Meet Kelly, our Membership Coordinator, whose lifelong dedication to education seamlessly transitioned into guiding prospective members into the Resilient Health community. Drawing from her own experience as a member, Kelly passionately advocates for the benefits of Resilient Health’s membership and care. Beyond her role, she finds solace and joy in weaving, culinary adventures, exploring new horizons, and treasuring precious moments with her loved ones.

Helen Sanchez, MA

Describing oneself can be a bit challenging, but here’s a bit about me. Originally from Santa Fe, NM, I’ve called Austin home for the past 17 years. With over 25 years in the medical field, I hold certifications as a CCMA and phlebotomist. Beyond my professional life, I take pride in being a mother and grandmother. Spending quality time with loved ones, whether it’s with friends or family, brings me immense joy. Regards, Helen CCMA

Karen Ptacek, RN, B.S.N.

Resilient Health Nurse

Karen, our beloved nurse, received her Bachelor of Science in Nursing from Wichita State University. Upon graduation she and her family moved to Round Rock, Texas. She and Dr. Hausman-Cohen have been working together since 1998 after first meeting at the Austin Diagnostic Clinic when they both still had babies. Patients love Karen for her calm, informed demeanor and wise counsel. In turn, she cherishes the rapport she has developed with all of our patients over the last 20 years. With her wonderfully warm personality and her tremendous base of knowledge in medicine, she is an extraordinary asset to our patients and staff at Resilient Health.

Carly Johnson

Billing Manager

Carly has been working with Dr. Hausman-Cohen since 2003 – they first met while she was babysitting her kids! She has a BA in Music from UT and became officially certified in medical coding through AAPC in 2017. Carly strives to help our patients understand their account balances and is a good resource and puzzle-solver if you ever receive a mystery lab bill. In her spare time, she enjoys volunteering with community theater and hanging out with her husband and 2 kids.

Autumn Bryant

Certified Clinical Medical Assistant

Autumn is originally from Temple, Texas. She and her family relocated to Austin in 2020 when she began working with us at Resilient Health. She is a very experienced certified medical assistant, having worked previously at Baylor Scott and White for many years. Outside of work, Autumn enjoys spending time with her family, traveling to new places, and learning new recipes.

The ultimate self care is better health care.

Whether you want to take a pro-active and preventive approach to your health, or you need more dedicated care for your ongoing or chronic issues, a Resilient Health Membership can provide you with the individualized and integrative care you need.