Christina Krueger
Practice Manager
Christina, our practice manager, brings a wealth of experience and expertise to our team, with 24 years of dedicated service within the healthcare industry and a BS in Business Administration.
Her professional journey has taken her through various healthcare settings, from family practices to community health care centers, and even to the realm of concierge and aesthetic medicine. With each role, Christina has honed her skills in operations management, ensuring the smooth functioning of medical facilities and the delivery of high-quality patient care. What truly sets Christina apart is her hands-on experience in patient care. As a Registered Medical Assistant, EMT, and Licensed Esthetician, she has a deep understanding of the clinical aspect of healthcare.
Kelly Finkel
Membership Coordinator
Meet Kelly, our Membership Coordinator, whose lifelong dedication to education seamlessly transitioned into guiding prospective members into the Resilient Health community. Drawing from her own experience as a member, Kelly passionately advocates for the benefits of Resilient Health’s membership and care. Beyond her role, she finds solace and joy in weaving, culinary adventures, exploring new horizons, and treasuring precious moments with her loved ones.
Karen Ptacek, RN, B.S.N.
Resilient Health Nurse
Karen, our beloved nurse, received her Bachelor of Science in Nursing from Wichita State University. Upon graduation she and her family moved to Round Rock, Texas. She and Dr. Hausman-Cohen have been working together since 1998 after first meeting at the Austin Diagnostic Clinic when they both still had babies. Patients love Karen for her calm, informed demeanor and wise counsel. In turn, she cherishes the rapport she has developed with all of our patients over the last 20 years. With her wonderfully warm personality and her tremendous base of knowledge in medicine, she is an extraordinary asset to our patients and staff at Resilient Health.
Helen Sanchez, MA
Describing oneself can be a bit challenging, but here’s a bit about me. Originally from Santa Fe, NM, I’ve called Austin home for the past 17 years. With over 25 years in the medical field, I hold certifications as a CCMA and phlebotomist. Beyond my professional life, I take pride in being a mother and grandmother. Spending quality time with loved ones, whether it’s with friends or family, brings me immense joy. Regards, Helen CCMA
Carly Johnson
Billing Manager
Carly has been working with Dr. Hausman-Cohen since 2003 – they first met while she was babysitting her kids! She has a BA in Music from UT and became officially certified in medical coding through AAPC in 2017. Carly strives to help our patients understand their account balances and is a good resource and puzzle-solver if you ever receive a mystery lab bill. In her spare time, she enjoys volunteering with community theater and hanging out with her husband and 2 kids.