Karen Ptacek, RN, B.S.N.

Resilient Health Nurse

Karen, our beloved nurse, received her Bachelor of Science in Nursing from Wichita State University. Upon graduation she and her family moved to Round Rock, Texas. She and Dr. Hausman-Cohen have been working together since 1998 when they met at the Austin Diagnostic Clinic and they both still had babies. As one of the original four staff members of Balcones Woods Family Medicine, Karen has been integral to its success. She enjoys the challenges of medicine and cherishes the rapport she has developed with all of our patients over the last 18 years. With her wonderfully warm personality and her tremendous base of knowledge in medicine she is an extraordinary asset to our patients and to all of us at Resilient Health.

Connie Trotter

Office Manager

Connie Trotter came out of retirement as a consultant and stayed! She is the wonderful Office Manager of both Resilient Health and Balcones Woods Family Medicine. She has a vast array of management experience having managed Austin Heart and dialysis clinics. She is a true southern gem and we can’t even begin to imagine what it would be like to attempt this new clinic without her.

Ling Wu, B.S.

Assistant to Dr. Hausman-Cohen and Resilient Health Coordinator

Ling Wu is our clinical coordinator and medical assistant. She graduated from the University of Texas with a Bachelor of Science. She has worked as a pharmacy technician and can often help with medication questions. She is a true multi-tasker and does everything including refilling prescriptions, answering your questions, keeping our lab running smoothly, tracking all our specialized tests and supplements, and helps with anything else medical or even computer related. A real go-getter, you will benefit from her amazing organizational skills as well as her ability to negotiate on your behalf great pricing on supplements.

Andrea Glaser, B.S, RD

Dietitian and Medical Assistant

Andrea Glaser is one of our talented medical assistants and is also a registered dietitian. A graduate from the University of Texas, she has a true passion for health and is working towards becoming a Physician Assistant in the future. Meanwhile, she will cheerfully get your health history and vital signs. She is also available to meet with you one-on-one to help you work towards achieving your nutrition and health goals.

Whether you want to take a pro-active and preventive approach to your health or you need more dedicated care for your ongoing or chronic issues, a Resilient Health Membership can provide you with the individualized and integrative care you need. You can enjoy the assurance of having Dr. Hausman-Cohen as your family physician and know that she’ll be there when you need medical care.